Returns and Exchange Center
At SoleFit, We Want You To Love Your Shoes As Much As We Do. If You’re Not Completely Satisfied With Your Purchase, We Offer A One-Time Free Return For An Exchange Or Refund Within 7 Days Of Your Purchase—Provided The Item Has Not Been Customized, Is Unused, And Remains In Its Original Packaging.
SoleFit Shoes L.L.C. Return Policy
To Be Eligible For A Return, The Following Conditions Must Be Met:
- All Returns Must Be Related To An Order Placed On SoleFit.ae. Returns For Items Purchased Outside Of SoleFit.ae Are Not Accepted.
- All Bags And Accessories Are Non-Returnable And Non-Exchangeable.
- We Offer A One-Time Size Exchange At No Additional Cost.
- All Returns Must Be Initiated Within 7 Days Of The Original Purchase Date.
- All Merchandise Must Be Unused, Undamaged, And Returned In Its Original Packaging.
- SoleFit Shoes L.L.C. Reserves The Right To Refuse Any Return Or Exchange Of Products That Have Been Worn, Used, Or Damaged In Any Form.
- SoleFit Shoes L.L.C Will Not Be Held Liable For Any Damages That Occur By Third-Party Repair Company.
Once Your Return Is Received, Please Allow 4-5 Business Days For Processing. Refunds Will Be Issued To The Original Form Of Payment. SoleFit Shoes L.L.C. Does Not Provide Store Credit Or Gift Cards For Returned Products.
For Exchanges, Please Return Your Item(s) For A Full Refund And Place A New Order On SoleFit.ae For The Correct Size Or Style.